Shipping Policy
Shipping Policy
Shipping Costs
NSW/ACT/QLD/VIC/SA
$80 for each Nook set (includes 10 pieces).
$50 for each NooK Chair, Nest or NooK Junior
If you buy your NooK and Nest together, shipping is for the special price of $100 per set.
All NooK Extension products include FREE shipping.
WA/TAS/NT/Remote Regional (NSW/QLD/VIC/SA)
$120 for each Nook set (includes 10 pieces).
$75 for each NooK Chair, Nest, NooK Junior.
If you buy your NooK and Nest together, shipping is for the special price of $150 per set.
All NooK Extension products include FREE shipping.
Remote Regional (WA/TAS/NT)
$240 for each Nook set (includes 10 pieces).
$160 for each NooK Chair, Nest.
$120 for each NooK Junior.
All NooK Extension products include FREE shipping.
Extras
Shipping for all NooK Extras is included in the retail price!
Remote Regional Shipping Areas
Due to the size of our large boxes and the cost of transport to some Regional Areas, it is necessary for us to charge Remote Shipping rates to a limited number of Postcodes as below.
NSW - 2643, 2644, 2646, 2647, 2658-60, 2879, 2880
VIC - 3091, 3236, 3237, 3239, 3274, 3284-87, 3289, 3292-94, 3300-5, 3309-12, 3315, 3317-19, 3390-91, 3393, 3395-96, 3400-1, 3407, 3412-3415, 3419-20, 3423-24, 3488-91, 3494, 3496, 3498, 3500-2, 3505-7, 3509, 3512, 3685, 3687, 3697-99, 3723, 3730, 3886, 3888-92
QLD - 4406-8, 4410-13, 4454, 4659-60, 4662, 4671, 4673-4, 4676-8, 4694-5, 4697, 4699, 4703, 4712, 4715, 4800, 4802, 4804-5
SA - 5223, 5381, 5401, 5410, 5411-21, 5431-4, 5440, 5451-2, 5454-5, 5460-2, 5464, 5470-3, 5480-3, 5485, 5490-1, 5493, 5495, 5510, 5520-3, 5552, 5554-6, 5558, 5575-7, 5580-3, 5601-7, 5611, 5630-3, 5640-2, 5650-5, 5660-1, 5670-1, 5680, 5690, 5720, 5722-5, 5731
WA - All Postcodes outside Metro Perth
TAS - All Postcodes outside Metro Hobart and Launceston
NT - All Postcodes outside Metro Darwin
If you live in a rural location not listed above, please contact us as we may need to assist with a custom shipping quotation.
Local Collection (Sydney only)
We offer local pickup from our Sydney Factory located in Cromer (2099). We are able to arrange collections between 10am-2pm every weekday.
Please select Local Pickup at checkout and you will be advised by email when your order is ready for collection.
Your order will then need to be collected within 2 weeks.
Shipping Times
NooKs are hand made in our Sydney Factory and available for shipment within one week.
NooKs can ship any time during the time window, so please ensure you advise us if you are unable to receive before a certain date!
You will receive an order confirmation with all your order details. Please check them carefully and advise within 24 hours if there are any issues or if you need your NooK for a specific date.
You will receive an email when your NooK ships from our Sydney factory. This will have your tracking details so you can keep an eye on it on its way!
We are always looking to improve and we hope your shipping experience with us is seamless – if it isn’t what you expected, please drop us an email at info @ mynook.com.au!
What to expect on delivery
Your NooK will arrive to you in three big NooK boxes (80x25x80cm; 80x25x80cm; 80x40x50cm) ready and waiting to be played with straight away!
We do not Compress or Vacuum pack our NooKs as it damages the structure of the foam.
If you have bought NooK for Christmas or a Special Occasion – no worries, it will sit happily in its boxes ffffoooorrreeevvveer waiting to be played with! Just make sure you hide them well!
International Shipping Policy
We are not currently able to ship Internationally however we are hoping to be in a position to recommence this later in 2024!